Automation is often treated like a magic bullet, a cure-all for increasing demands on testing personnel who face new network quality concerns, additional devices, and other challenges every day. However, the truth is that automating any process, especially a critical one like network testing, is fraught with pitfalls. These five best practices can help ensure the success of network testing automation.
End-to-end testing—it’s all the rage right now in any number of industries, and with good reason. As global technologies become more connected and more thoroughly interwoven into the fabric of society, more thorough and efficient testing will become not just a luxury, but a necessity. As such, it should come as no surprise that a number of testing automation providers have cropped up in the past few years, covering everything from software security to telecoms. This, too, makes sense on the surface: how different could testing solutions for different industries really be? If you can automate verification for a new social media platform, why can’t you do the same for VoIP verification?
Smart cities. Augmented reality. Net neutrality. The Internet of Things. These are just some of the buzzwords in telecommunications right now. They all indicate a technology-driven shift in the industry, one that has fundamentally changed the successful telecom business model. As telecom companies seek to cut costs and keep customers, they must also take advantage of emerging technologies to power innovation.
In June of last year, The 3rd Generation Partnership Project set the official standards for standalone 5G, effectively paving the way for the era of true 5G functionality. It might be a little bit of an exaggeration to say that we’re now experiencing a race to create usable 5G networks and devices among the wireless carriers and device manufacturers of the world (Apple, for instance, has been forthright about its decision to wait until 2020 to roll out its first 5G-enabled smartphone), but the floodgates are certainly beginning to open—and carriers like Verizon and AT&T are already performing a limited rollout of 5G home and mobile networks. In Europe, a leading operator in the 5G space has already announced its support for the OPPO Reno 5G.
According to a recent McKinsey study, network quality concerns comprise some of the most important factors impacting a given customer’s choice of mobile carrier. While pricing is still the most important one on average, survey respondents were also quick to list national and local coverage, network speed, and quality of 4G as critical deciding factors in carrier selection. In spite of the growing importance of network quality, however, McKinsey also found that the average quality of service for voice has decreased across Europe in recent years.